Privacy Policy

1. Introduction

This Privacy Policy describes how we collect, use, and protect your personal information when you use our website and services.

By accessing or purchasing from our website, you agree to the terms outlined in this policy.

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2. Information We Collect

We collect personal information during checkout, account registration, and interaction with our website.

This may include:

• Full Name
• Email Address
• Phone Number
• Billing Address
• Order and transaction details
• Account login information

We do not store your payment details such as card or UPI credentials.

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3. Payment Processing

All payments are securely processed through Razorpay.

• We do not store or process your payment information directly
• Payment data is handled by Razorpay as per their privacy and security standards

You can review Razorpay’s privacy policy on their official website.

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4. How We Use Your Information

Your information is used to:

• Process and manage your orders
• Provide access to purchased products
• Communicate important updates and support responses
• Send promotional offers, updates, and marketing communication (if applicable)
• Improve website performance and user experience

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5. Marketing & Communication

By providing your contact details, you agree to receive:

• Product updates
• Offers and promotional messages
• Important service-related communication

You may opt out of marketing communications at any time.

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6. Website Tracking & Analytics

We use third-party tools to understand user behavior and improve our services:

• Google Analytics (website traffic and behavior tracking)
• Meta Ads / Facebook Pixel (ad performance and retargeting)

These tools may collect data such as:

• IP address
• Device type
• Pages visited
• Interaction behavior

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7. Account & Login Data

If you create an account on our website:

• Your login credentials are stored securely
• You are responsible for maintaining the confidentiality of your account

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8. Data Sharing

We do not sell, rent, or trade your personal information.

Your data may only be shared with:

• Payment gateway providers (Razorpay)
• Analytics and advertising platforms (Google, Meta)

This is strictly for operational and service-related purposes.

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9. Data Security

We take reasonable measures to protect your data, including:

• Secure server environments
• Limited access to sensitive information
• Use of trusted third-party services

However, no method of transmission over the internet is 100% secure.

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10. Cookies

Our website may use cookies to:

• Improve user experience
• Analyze website performance
• Support marketing and retargeting efforts

You can disable cookies through your browser settings.

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11. User Rights

You have the right to:

• Request access to your data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal obligations)

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12. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

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13. Policy Updates

We may update this Privacy Policy from time to time. Continued use of the website means you accept the updated policy.

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14. Contact Information

For any questions regarding this Privacy Policy:

Business Name: BWC Traders
Email: bwctraders@gmail.com
Phone: +91 9011181104
Address:
Office No-119, 2nd Floor, Rurda App,
Near Sabe Station, Diva,
Mumbai – 400612, Maharashtra, India